Shipping policy

Free Standard Shipping

Orders totaling US$60 or more qualify for free standard shipping.

Express shipping, delivery upgrades, and additional delivery services are charged separately. Enter your shipping address at checkout to view the delivery options and charges available for your order.

Delivery Options and Timing

Please enter your delivery address at checkout to review available shipping options and charges.

If you have questions about delivery to your location or expected delivery timing, please contact us at support@pawevie.com before placing your order.

Order and Shipping Address Changes

If you need to change your order or shipping address, email support@pawevie.com as soon as possible with your order number and the requested change.

We will check your order’s status and help where possible. Changes cannot be guaranteed once processing or dispatch has begun.

Tracking Your Order

You can check your order’s progress using the order-status link in your confirmation email. When tracking information is available, you can access it there.

If you cannot find your confirmation email or need assistance, contact us with the name and email address used at checkout.